Welcome to Kalpsetu, where luxury meets seamless service. We aim to ensure that your shopping experience is as effortless and elegant as our furniture. This Shipping and Delivery Policy outlines the methods, timelines, costs, and other essential details about our shipping process to provide complete transparency and peace of mind.

1. Introduction

At Kalpsetu, we understand the importance of timely and secure delivery for your valuable purchases. We partner with trusted logistics providers to ensure that your furniture reaches you in pristine condition and on time. This policy governs how we handle shipping, delivery, and any related concerns.

2. Shipping Methods and Timeframes

• Standard Delivery: Delivery time estimates will be shared during the checkout process and confirmed in the order confirmation email. If there are any delays or changes to the delivery schedule, customers will be promptly informed.

• White-Glove Delivery:  For larger or more intricate luxury furniture pieces, we provide a premium White-Glove Delivery service. This includes professional assembly (if needed), and precise placement of the furniture in your desired location. Delivery timelines for this service will be communicated based on the order's complexity and logistical factors. Additional charges may apply, and these will be clearly detailed before you complete your order.

• Custom Orders: For bespoke or made-to-order furniture, delivery timelines will be communicated during the purchase process and may vary based on the complexity of your order.

Note: Delivery times may be affected by factors such as holidays, unforeseen delays, or logistical challenges. We will keep you informed of any changes.

3. Shipping Costs

• Standard Shipping: Charges are based on the weight, dimensions, and destination of your order. Final shipping costs will be displayed at checkout.
• White-Glove Delivery: Additional charges apply for this service, which will be detailed during the checkout process.
• Free Shipping: We periodically offer free shipping promotions. Check our website or subscribe to our newsletter for updates.

4. Insurance and Liability

We take every precaution to ensure your order arrives safely:

• Insurance Coverage: All shipments are insured against damage or loss during transit at no additional cost to you.
• Inspection on Delivery: Please inspect your order upon delivery. If there is visible damage to the packaging or product, document the issue with photos and notify us immediately.
• Liability: Kalpsetu is not liable for delays caused by unforeseen circumstances, such as natural disasters or carrier disruptions.

5. Governing Law

This Shipping and Delivery Policy is governed by and construed in accordance with the laws of the United States of America. Any disputes arising from this policy shall be resolved under the jurisdiction of the relevant courts within the USA.

6. Modifications to the Shipping Policy

Kalpsetu reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.

Need Assistance?
If you have any questions or concerns about your shipment, feel free to reach out to our customer support team at support@kalpsetu.com

. Your satisfaction is our priority!